Permanent Makeup Cleveland

APPOINTMENT DEPOSITS & CANCELLATION POLICY

A $100 deposit is required for all Permanent Makeup appointments at the time of scheduling to confirm and hold your appointment. This deposit will be credited to your balance at the end of your scheduled service. 

Due to the nature of this service, a time block of 3 hours is reserved per client appointment. 

ALL DEPOSITS ARE NONREFUNDABLE. 

Your card will be charged a $100 appointment deposit immediately after your appointment has been confirmed. You will be sent an invoice via email to pay your deposit if you do not save your card to file. 

CANCELLATION POLICY

We understand that unplanned circumstances can occur and you may need to cancel or reschedule your appointment. 

We ask for at least 48 hours notice (email or text is preferred), as a courtesy, if you will need to cancel or reschedule your appointment.

If you cancel your appointment less than 48 hours prior to your appointment time, your appointment deposit is non-refundable/non-transferrable and a new deposit will be required for a new appointment time. 

If you cancel your appointment at least 48hrs prior to your appointment, you will be allowed to RESCHEDULE ONLY ONCE to a new appointment time. Multiple attempts to reschedule are not acceptable and your deposit will be forfeited. 

No-show and/or No-call appointments will be assessed an additional $100 for failure to notify & will be unable to book any future appointments at our studio. 

We appreciate your understanding and support of our business. If you have any questions or concerns, please contact us.